Free Business & Management Articles on ManagementMonster.info
|
If I were to print informational brochures six months from now, they would probably be a little different too. The other day someone asked me for one of my informational brochures. And then practice keeping them updated between printings as your business evolves. As a matter of fact, why not jot down an action task in your list to review all of your pieces as soon as you can. Mike Shannon is the owner of Shamrock Business Coaching, a coaching practice that helps business owners increase profits. You might want help with a PR campaign, design of a web site, industry research, creation of brochures and other marketing materials, or other tasks. If you would like to get assistance from an intern, contact your local college. They may have a central office, or you may need to contact the specific department (such as Marketing) that matches your needs. You may even decide to hire the intern as you expand your business. This may be their first professional work experience, and your reference may help in a job search. You have a real variety of communications tactics to help you from speeches, luncheon presentations, media interviews and emails to newsletters, facility tours, brochures and electronic magazines. Of course, to speed up the process, you can always add new communications tactics to the mix and increase their frequencies. Finally, at this point you should be reassured that your new public relations effort has (1) persuaded your most important outside audiences to your way of thinking, (2) moved them to take actions leading to your success, thus (3) helping achieve your department, division or subsidiary objectives. Now, to demonstrate program progress, you and your team must once again monitor perceptions among your target audience watching carefully for indications that your message and tactics have moved those perceptions towards your views. The message must be clearly presented because you want to alter what people believe in a way that leads to the target audience behaviors you need to achieve your unit objectives. This includes outlines, blueprints, schematics, product brochures, and data. With a larger group, some of the attendees will become lost as silent listeners, which is a waste of their time. If you invite more people, it becomes very difficult to hold an effective meeting. You can always send a copy of the minutes to the people who need to know about the work accomplished during the meeting. Ideally, this should be fewer than eight people. He had been impressed at that meeting and came to me to rewrite the firm's entire collection of a dozen or so brochures--a very juicy assignment. Copywriter, marketing consultant, and speaker Shel Horowitz is the author of six books and publisher of five websites, five webzines and three ezines. Too bad his successors didn't understand this. Arthur Andersen, the founder of the accounting firm that was driven out of business by integrity failure, lost a major account after refusing the company's request to engage in exactly the sort of unethical accounting that later brought down his company--early in his career, when he wasn't sure he could meet his next payroll. He's currently engaged in a campaign to get 25,000 people to sign--and spread--the Business Ethics Pledge. The choice is broad and includes tactics such as customer or member briefings, brochures, press releases and radio/newspaper interviews as well as newsletters, speeches, facility tours and many more. You can always speed things up by using additional communications tactics, and by increasing their frequencies. Remember that you are using one of the strongest weapons available to any business, non-profit or association. Namely, the process for changing behaviors of their key external audiences in ways that lead directly to achieving their primary operating objectives. How will you know if you're making any headway? By re-monitoring perceptions among, and asking more questions of those same audience members. Everything from consumer meetings, media interviews, speeches and newsletters to brochures, press releases, special events, letters-to-the-editor and many others. But are things moving too slowly for you? Add more communications tactics, and increase their frequencies, to speed things up. Yes, when it comes to the kind of crucially important outside audience behaviors that help them reach their operating objectives, I believe all managers are, indeed, alike in welcoming such support. Only this time, the big difference is, you are focused sharply on signs of progress, i. Speaking of communications tactics, here you must work closely with your PR folks (and your budget) in reviewing the broad array of such tactics available to you. As they will tell you, you have a broad choice of tactics such as newsletters, radio and newspaper interviews, newsworthy special events, brochures, speeches and scores of others. Please feel free to publish this article and resource box in your ezine, newsletter, offline publication or website. A copy would be appreciated at bobkelly@TNI. Word count is 890 including guidelines and resource box. But, hopefully, these comments have convinced you to ramp up your unit's public relations effort and pursue the behavior changes you really need and want, and that lead directly to achieving your department, division or subsidiary's objectives. In addition to interpersonal cross cultural gaffes, the translation of documents, brochures, advertisements and signs also offers us some comical cross cultural blunders. The flattening of underwear with pleasure is the job of the chambermaid. Drop your trousers here for best results. A new swimming pool is rapidly taking shape since the contractors have thrown in the bulk of their workers. The instructions to Take off top and push in bottom, innocuous to Americans, had very strong sexual connotations to the British. From speeches, facility tours, emails and brochures to consumer briefings, media interviews, newsletters, personal meetings and many others. So, at the end of the day, what you want the new PR plan to accomplish is to persuade your most important outside stakeholders to your way of thinking, then move them to behave in a way that leads to the success of your department, division or subsidiary. Incidentally, I've always thought it fortunate that such matters usually can be accelerated simply by adding more communications tactics as well as increasing their frequencies. Public relations should no longer be a mystery when the people you deal with do, in fact, behave suspiciously like everyone else - they act upon their perceptions of the facts they hear about you and your operation. Which means you really have little choice but to deal promptly and effectively with those perceptions by doing what is necessary to reach and move those key external audiences of yours to actions you desire. One company sponsors small-scale CIO breakfasts with great success and has scaled back on printing brochures. One of our participants saw their services revenue from Microsoft grow from $2M to $11M within two years and attribute their success to their commitment to formal account planning. Scott Testa, CEO of MindBridge in Norristown, PA, has the commitment to building a winning team. We also learned that the bottom performing companies are over-investing in three areas. On the average, CIOs receive 200 email, direct mail and phone messages each day. It is just as valid today for use on the web as it is for crafting sales letters, brochures, radio broadcasts, your elevator pitch. Make it impossible for your prospects not to buy. Got more benefits? Good, keep them coming. Marketing copy cannot be too long only too boring. Keep it interesting, keep firing your benefits and your message will get read. |